Terms of service

TERMS OF SERVICE

Last Updated: July 15, 2026

OVERVIEW

Welcome to Bright Buddy. Throughout these Terms of Service, the terms "Bright Buddy," "we," "us," and "our" refer to Bright Buddy.

Bright Buddy operates this website and online store, including all related information, content, features, products, tools, and services (collectively, the "Services") to provide customers with a secure and convenient shopping experience. Our store is powered by Shopify, which enables us to provide the Services.

These Terms of Service ("Terms") govern your access to and use of our Services, including any purchases made through our website. By accessing, browsing, or using our Services, you agree to be legally bound by these Terms and by our Privacy Policy.

If you do not agree with these Terms, you must not access or use our Services.

Nothing in these Terms limits or excludes any mandatory consumer rights granted under the laws applicable in your country of residence. Where mandatory consumer protection laws provide greater rights than those contained in these Terms, those laws shall prevail.

SECTION 1 – ELIGIBILITY, ACCESS & ACCOUNT

By using our Services, you confirm that you have reached the legal age of majority in your country, state, or province of residence, or that you have obtained the consent of a parent or legal guardian who has authorized your use of the Services.

You agree to provide accurate, current, and complete information whenever you:

  • create an account;
  • place an order;
  • subscribe to our communications; or
  • otherwise interact with our Services.

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.

You agree to notify us immediately of any unauthorized access to or use of your account.

We reserve the right to suspend or terminate accounts that contain false, misleading, incomplete, or fraudulent information or that violate these Terms.

Accounts are personal and may not be transferred, assigned, sold, rented, or shared with another individual without our prior written consent.

SECTION 2 – PRODUCTS

We strive to ensure that all product descriptions, photographs, specifications, and pricing displayed on our website are as accurate as reasonably possible.

However, please note that:

  • Colors may appear differently depending on your monitor, mobile device, browser settings, or display technology.
  • Minor variations in appearance, packaging, labeling, dimensions, or manufacturing details may occur without affecting the product's intended function.
  • Product images are provided for illustrative purposes and may not perfectly represent every detail of the delivered product.

We do not guarantee that every product will appear exactly as displayed on your device.

All product descriptions, specifications, pricing, availability, and packaging are subject to change without prior notice.

We reserve the right to discontinue any product at any time and to limit the quantities available for purchase by any customer, region, or jurisdiction where permitted by law.

SECTION 3 – ORDERS

By placing an order through our website, you are making an offer to purchase our products.

All orders are subject to acceptance and availability.

An order is considered accepted only after:

  • payment has been successfully authorized; and
  • you receive an order confirmation email from Bright Buddy.

We reserve the right, at our sole discretion and where permitted by law, to refuse, limit, or cancel any order for reasons including but not limited to:

  • suspected fraud;
  • pricing or technical errors;
  • inaccurate customer information;
  • payment authorization failure;
  • product availability issues;
  • compliance with applicable laws or regulations.

If your order is cancelled after payment has been received, you will receive a full refund using your original payment method.

Please review your order carefully before completing your purchase.

Once an order has entered processing or has been shipped, cancellation may no longer be possible. In such cases, your order will instead be governed by our Return & Refund Policy.

Purchases made through Bright Buddy are intended solely for personal, household, or gift purposes unless otherwise expressly agreed in writing.

SECTION 4 – PRICING, PAYMENTS & BILLING

All prices displayed on our website are shown in the currency selected by the customer or otherwise indicated at checkout.

Unless expressly stated otherwise, displayed prices do not include:

  • applicable taxes;
  • customs duties;
  • import fees;
  • brokerage fees;
  • shipping charges; or
  • any governmental charges that may apply in your destination country.

Customers are solely responsible for paying any import duties, customs charges, VAT, GST, sales taxes, or similar governmental fees required by their local authorities unless otherwise required by applicable law.

Prices, promotions, discounts, and product availability may change without prior notice.

The price charged for your purchase will be the price displayed at the time your order is submitted and confirmed.

You agree to provide accurate, complete, and up-to-date billing and payment information.

By placing an order, you represent and warrant that:

  • you are legally authorized to use the selected payment method;
  • all payment information provided is accurate;
  • sufficient funds are available to complete the transaction; and
  • you authorize us to charge the total amount displayed during checkout.

We reserve the right to refuse or cancel any transaction that appears fraudulent, unauthorized, or in violation of these Terms.

SECTION 5 – SHIPPING & DELIVERY

We ship to multiple countries worldwide.

Estimated delivery times displayed on our website are provided for informational purposes only and should not be considered guaranteed delivery dates.

Delivery times may vary due to factors beyond our reasonable control, including but not limited to:

  • customs inspections;
  • international transportation;
  • weather conditions;
  • carrier delays;
  • holidays;
  • force majeure events;
  • governmental actions; or
  • other unforeseen circumstances.

Bright Buddy shall not be liable for delays caused by shipping carriers, customs authorities, or events outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address before completing their purchase.

We are not responsible for orders that cannot be delivered due to incorrect, incomplete, or inaccurate shipping information provided by the customer.

If an order is returned because the customer supplied an incorrect address or refused delivery without legal justification, additional shipping charges may apply before the order can be reshipped.

Risk of loss and title to the products pass to the customer upon delivery to the shipping carrier, except where mandatory consumer protection laws provide otherwise.

For additional information regarding shipping times, returns, damaged items, lost packages, or delivery issues, please refer to our Shipping Policy and Return & Refund Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to text, graphics, logos, icons, images, product photographs, videos, audio recordings, software, website design, layout, source code, trademarks, trade names, product descriptions, and all other materials (collectively, the "Content"), is owned by or licensed to Bright Buddy and is protected by applicable copyright, trademark, intellectual property, and unfair competition laws.

Your use of the Services does not grant you any ownership rights in the Content.

You may use the Services solely for your personal, non-commercial use.

Unless expressly authorized in writing by Bright Buddy, you may not:

  • Copy, reproduce, distribute, publish, transmit, modify, translate, adapt, create derivative works from, or exploit any Content.
  • Use any Content for commercial purposes.
  • Remove copyright, trademark, or proprietary notices.
  • Use our trademarks, trade dress, branding, logos, or product images without our prior written permission.

Unauthorized use of our intellectual property may result in legal action to the fullest extent permitted by applicable law.

Nothing contained in these Terms shall be interpreted as granting any license or right to use any intellectual property belonging to Bright Buddy, Shopify, or any third party unless expressly stated.

SECTION 7 – THIRD-PARTY TOOLS

Our Services may provide access to tools, applications, or services operated by third parties.

These tools are provided solely for your convenience.

We do not own, control, monitor, endorse, or assume responsibility for any third-party tools or services.

Such tools are provided "as is" and "as available" without warranties or guarantees of any kind.

Your use of any third-party tool is entirely at your own risk and subject to the terms and conditions established by the respective third-party provider.

We may add, modify, suspend, or remove third-party tools at any time without prior notice.

SECTION 8 – THIRD-PARTY WEBSITES

Our website may contain links to websites, applications, platforms, or services operated by third parties.

These links are provided solely for convenience and do not constitute an endorsement by Bright Buddy.

We are not responsible for:

  • the availability of third-party websites;
  • their content;
  • their privacy practices;
  • their security;
  • their products or services; or
  • any transactions you enter into with third parties.

Accessing third-party websites is entirely at your own risk.

We encourage you to review the terms and privacy policies of any third-party website before using it.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to sell our products and services.

Although Shopify provides the technology that supports our store, all purchases made through this website are transactions entered into directly between you and Bright Buddy.

Shopify is not the seller of the products available on this website and is not responsible for:

  • product quality;
  • product descriptions;
  • pricing;
  • shipping;
  • returns;
  • refunds;
  • warranties;
  • customer support; or
  • any dispute relating to your purchase.

To the fullest extent permitted by applicable law, you agree that any claims arising from purchases made through our store shall be directed exclusively to Bright Buddy and not to Shopify.

Nothing in this section limits any legal rights that cannot be excluded under applicable consumer protection laws.

SECTION 10 – PRIVACY

Your privacy is important to us.

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy, which forms part of these Terms of Service.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Because our website operates on Shopify, certain personal information is also processed by Shopify in accordance with Shopify's own Privacy Policy.

Depending on your location, your personal information may be transferred to, processed, or stored in countries other than your own in accordance with applicable data protection laws.

For more information, please review:

SECTION 11 – FEEDBACK, REVIEWS & USER CONTENT

If you voluntarily submit reviews, comments, suggestions, ideas, photographs, testimonials, recommendations, or other content ("User Content") through our Services, you grant Bright Buddy a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, publish, modify, distribute, translate, display, adapt, and otherwise use such User Content for any lawful business purpose, including advertising, marketing, social media, and promotional materials.

You represent and warrant that:

  • you own or control all rights necessary to submit the User Content;
  • your User Content does not infringe the rights of any third party;
  • your User Content is truthful and accurate;
  • your User Content does not contain unlawful, defamatory, abusive, obscene, discriminatory, fraudulent, or misleading material.

We reserve the right, but not the obligation, to monitor, review, edit, refuse, or remove any User Content at our sole discretion and without prior notice.

You agree not to submit content that:

  • violates any applicable law;
  • infringes intellectual property rights;
  • contains malware or malicious code;
  • impersonates another individual or entity;
  • promotes unlawful activity;
  • contains spam or misleading commercial content.

We assume no responsibility for User Content submitted by customers or other third parties.

Any opinions expressed in customer reviews belong solely to the individual author and do not necessarily reflect the views of Bright Buddy.

SECTION 12 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information available through our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, promotions, shipping costs, estimated delivery times, availability, or other information.

While we strive to ensure the accuracy of all information published on our website, we do not guarantee that all content is free from errors.

We reserve the right, at any time and without prior notice, to:

  • correct any errors, inaccuracies, or omissions;

  • update or modify information;

  • cancel or refuse orders affected by incorrect information; or

  • discontinue products or promotions.

If an order is cancelled due to an obvious pricing or technical error after payment has been received, you will receive a full refund using your original payment method.

Nothing in this section limits any mandatory rights granted to consumers under applicable law.

SECTION 13 – ACCEPTABLE USE

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You may not use the Services to:

  • violate any applicable law or regulation;

  • infringe the intellectual property rights of Bright Buddy or any third party;

  • engage in fraudulent, deceptive, or misleading conduct;

  • upload or distribute viruses, malware, ransomware, spyware, or other malicious code;

  • interfere with or disrupt the operation or security of the Services;

  • collect or harvest personal information belonging to other users;

  • transmit unsolicited commercial communications ("spam");

  • impersonate another individual or entity;

  • submit false payment information;

  • manipulate product reviews or ratings;

  • attempt unauthorized access to any part of the Services or related systems.

You also agree not to:

  • reproduce, duplicate, copy, scrape, crawl, mirror, or exploit any part of the Services without our prior written consent;

  • use automated scripts, bots, crawlers, spiders, or similar technologies that interfere with the normal operation of the Services;

  • overload, disable, or impair our infrastructure;

  • bypass security measures or access restrictions.

Violation of this section may result in suspension or permanent termination of access to the Services without prior notice where permitted by law.

SECTION 14 – AUTOMATED SYSTEMS & AI AGENTS

Bright Buddy recognizes that customers and third parties may use automated technologies, including artificial intelligence systems, browser extensions, software agents, and similar tools.

Any automated system accessing our Services must:

  • comply with all applicable laws;

  • respect our technical limitations and security measures;

  • accurately identify itself where technically appropriate;

  • avoid excessive or abusive requests;

  • refrain from bypassing CAPTCHAs, authentication systems, rate limits, or security protections;

  • avoid interfering with the normal operation of our website.

We reserve the right to block, suspend, restrict, or deny access to any automated system that negatively affects the security, stability, integrity, or availability of our Services.

Nothing in this section grants permission to scrape, copy, reproduce, or systematically extract data from our website.

SECTION 15 – SUSPENSION & TERMINATION

We reserve the right, where permitted by applicable law, to suspend, restrict, or terminate your access to all or part of the Services if we reasonably believe that:

  • you have violated these Terms;

  • fraudulent activity has occurred;

  • payment fraud is suspected;

  • your actions may expose Bright Buddy or other customers to legal or financial risk;

  • continued access may compromise the security or integrity of our Services.

Termination does not affect any rights or obligations accrued before termination.

Any provisions that by their nature should survive termination—including those relating to intellectual property, limitation of liability, indemnification, governing law, dispute resolution, and privacy—shall remain in full force.

SECTION 16 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and all products offered through the Services are provided on an "AS IS" and "AS AVAILABLE" basis.

Except where expressly required by law, Bright Buddy makes no express or implied warranties regarding:

  • uninterrupted availability of the Services;

  • continuous operation of the website;

  • freedom from technical errors;

  • compatibility with every device or browser;

  • availability of particular products;

  • suitability of products for a customer's specific purpose.

We do not guarantee that the Services will always be secure, uninterrupted, error-free, or free from viruses or other harmful components.

Nothing in these Terms excludes, limits, or modifies any warranty or consumer guarantee that cannot legally be excluded under applicable law.

Where mandatory consumer protection laws apply, those rights remain fully preserved.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Bright Buddy, its owners, directors, employees, contractors, affiliates, suppliers, licensors, and service providers shall not be liable for any indirect, incidental, consequential, exemplary, punitive, or special damages arising from or related to:

  • your use of the Services;

  • inability to access the Services;

  • delays in delivery;

  • temporary website interruptions;

  • carrier delays;

  • customs delays;

  • loss of profits;

  • loss of revenue;

  • business interruption;

  • loss of data; or

  • any other indirect or consequential loss.

Our total liability for any claim arising out of or relating to a purchase shall not exceed the amount actually paid by you for the specific product giving rise to the claim, except where a greater limitation is prohibited by applicable law.

Nothing in these Terms excludes or limits liability for:

  • fraud or fraudulent misrepresentation;

  • death or personal injury caused by negligence where such limitation is prohibited by law;

  • any liability that cannot legally be excluded under applicable consumer protection legislation.

SECTION 18 – INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Bright Buddy, its affiliates, directors, officers, employees, contractors, suppliers, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, expenses, and reasonable legal fees arising from:

  • your breach of these Terms;

  • your misuse of the Services;

  • your violation of any applicable law;

  • your infringement of any intellectual property or other rights of a third party;

  • fraudulent or unlawful conduct committed by you.

We reserve the right to assume the exclusive defense of any matter subject to indemnification at your expense, and you agree to cooperate fully in the defense of such claims.

Nothing in this section limits any rights that consumers may have under mandatory applicable law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall remain valid and enforceable.

Any invalid or unenforceable provision shall be deemed modified only to the extent necessary to make it enforceable while preserving its original intent as closely as possible.

SECTION 20 – NO WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision contained in these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and Bright Buddy regarding your use of the Services and supersede all prior communications, negotiations, proposals, or agreements, whether oral or written, relating to the same subject matter.

Any ambiguity in the interpretation of these Terms shall not be interpreted against the drafting party.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, delegate, sublicense, or otherwise dispose of any of your rights or obligations under these Terms without our prior written consent.

Any attempted assignment in violation of this section shall be null and void.

Bright Buddy may assign, transfer, or delegate its rights and obligations under these Terms, including in connection with a merger, acquisition, corporate restructuring, sale of assets, or other business transaction, without prior notice where permitted by law.

SECTION 22 – GOVERNING LAW & JURISDICTION

These Terms of Service shall be governed by and interpreted in accordance with the laws of Spain, without regard to conflict of law principles.

If you are purchasing as a consumer, nothing in these Terms limits any mandatory consumer rights granted to you under the laws of your country of residence.

Where mandatory consumer protection laws require disputes to be heard before the courts of your country of residence, those rights remain unaffected.

For disputes not subject to mandatory consumer protection rules, the parties agree that the courts of Barcelona, Spain, shall have exclusive jurisdiction.

Before initiating formal legal proceedings, both parties agree to make reasonable efforts to resolve any dispute through good-faith negotiations.

Where applicable, consumers may also have the right to use alternative dispute resolution mechanisms available under their local laws.

SECTION 23 – HEADINGS

The section headings used in these Terms are provided solely for convenience and shall not affect the interpretation of any provision.

SECTION 24 – CHANGES TO THESE TERMS

We reserve the right to modify, update, or replace these Terms of Service at any time to reflect:

  • changes in applicable laws or regulations;
  • changes to our business operations;
  • improvements to our Services;
  • security reasons;
  • or any other legitimate business purpose.

When material changes are made, we will update the "Last Updated" date shown at the beginning of these Terms.

Where required by applicable law, we will provide additional notice before material changes become effective.

Your continued use of the Services after the effective date of any revised Terms constitutes your acceptance of those updated Terms.

If you do not agree with the revised Terms, you should discontinue using our Services.